Paying My Bill
Payment Options

Account balances are expected to be paid in full within 15 days of receiving your statement. Baptist Health offers a variety of payment options to make paying your hospital bill as convenient as possible.

Online Payment

Paying your Baptist Health hospital bill has never been more convenient. We now offer patients the ability to view and pay their hospital bill online. If you have received your bill and would like to create an account, please click here.

Credit Card Payments

For your convenience, our hospitals accept payments by Visa, MasterCard, Discover and American Express. If paying by credit card, you may use the online payment option or speak with a Customer Service Representative at 904.202.2092.

Mail

You may submit your payment by mail using the envelope provided along with your statement. If you do not have the envelope from your statement, click here for mailing address information for each of our facilities.

Cashier's Office

To make a payment in person, just visit any of our Cashier's Offices conveniently located at each facility. Click here for Cashier's Office hours of operation and phone number information.

Baptist Health understands that some hospital visits are sudden and unexpected. Cost of such visits may be very high, and depending on your financial situation, may cause added stress. We do offer payment options that will hopefully give some relief and help in paying your bill. If you have any questions regarding these options or need additional financial assistance, please contact Customer Services at 904.202.2092.

Automated Recurring Payments

Credit Card: This payment option automatically charges your credit card of choice until your balance is paid in full. To qualify for this payment option, you must agree to a minimum monthly payment of $50.00, not to exceed a maximum of 36 monthly payments. To enroll in this method of payment, simply complete and send us the Credit Card - Recurring Payment Form (PDF) or let the Customer Service Representative know that you are interested in making this arrangement to pay your account. A letter of confirmation will be sent upon approval and acceptance of payment terms.

Bank Debit (Fastcheck): This payment option automatically deducts a monthly payment directly from your checking account until your balance is paid in full. To qualify for this payment option, you must agree to a minimum monthly payment of $50.00, not to exceed a maximum of 36 monthly payments. To enroll in this method of payment, simply complete and send us the Bank Debit (FASTCHECK) Form (PDF). You will need to provide your bank's name and routing number along with the account number you wish to have payments drawn from. You may also complete and sign the authorization agreement located on the back of your statement and return to us via US Postal Service. A voided check may be sent with the authorization agreement in lieu of providing bank's routing and account information. A letter of confirmation will be sent upon approval and acceptance of payment terms.

Please be advised that delinquent accounts may be referred to outside collection agencies when payment in full has not been received or appropriate payment plans have not been established. If you have multiple accounts that you would like combined to make one monthly payment on via the Automated Recurring or Time Pay option, please contact Customer Service at 904.202.2092.

Mailing Addresses by Facility

Baptist Beaches
PO Box 45058
Jacksonville, FL
32232-5058 Baptist Downtown
PO Box 45094
Jacksonville, FL
32232-5094 Baptist Nassau
PO Box 44114
Jacksonville, FL
32231-4114 Baptist South
PO Box 45094
Jacksonville, FL
32232-5094

Cashier's Office Phone Numbers

904.627.1898 904.202.1233 904.321.3919 904.271.6885

Cashier's Hours of Operation

Monday - Friday
8am - 4:30pm Monday - Friday
8am - 4:30pm Monday - Friday
8am - 4:30pm Monday - Friday
8am - 4:30pm