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Fleming Island
1590 Island Lane, Suite 1
Orange Park
FL
32003
904.264.4405
Click here to view map to Office
Click here to schedule an appointment
| Monday through Friday |
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8:00am to 5:00pm |
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For routine scheduling of appointments you may go to the Primary Care Appointment page on this website.
The medical team and staff at Baptist Primary Care Fleming Island welcome you to our
practice. Choosing a primary care physician is an important decision and we understand
that patients and their families want more than just expert medical advice. We pride ourselves
on good communication. We look forward to serving your future medical needs and want
to thank you for giving us the privilege of providing your care.
The Family Physician
Trained and experienced in the areas of internal
medicine, ear-nose-throat, pediatrics, dermatology,
gynecology, orthopaedics, outpatient surgery and a
comprehensive knowledge of today's health care, the
family physician provides medical care and health
care advocacy with a view of the "whole picture."
About Your Physician
H. Dale Boyd, MD is a board certified Family Physician.
He completed his Family Practice internship and
residency at Naval Hospital, Pensacola in Pensacola
Florida, in 1991. He completed his undergraduate
studies in Chemistry in 1979 and earned his medical
degree at the University of Kansas in 1988.
In 1996, after 24 years of service, he retired from the
Navy and established a practice in the Orange
Park/Fleming Island area. He looks forward to providing
a professional and caring experience for his patients.
An avid sailor, he is married with four grown children.
Our Services
We offer the following services:
- Physical exams
- Well-child visits
- Pap smears/female exams
- Most minor office surgical procedures
- Immunizations
- School/athletic physicals
- Sports medicine
Although most services are covered by insurance, it is
recommended that you become aware of your specific
benefits. Contact your insurance customer service
representative to answer any questions.
Your Appointment
Patients are seen by appointment, helping assure
minimal wait time.
Although we make every effort to stay on schedule, we
ask for your understanding should emergencies and
complicated visits occasionally cause delays; in these
cases, our staff will keep you informed, giving you the
option of re-scheduling your appointment.
You can help us keep our schedule by:
- Informing the receptionist about the nature of your visit
when you make your appointment, so the proper
amount of time can be allotted
- Arriving 15 minutes early
- Bringing all of your medications or a list of your
medications to your appointment
- Notifying the office at least 24 hours in advance if
you are unable to make your appointment.*
* There maybe a $30 charge for missed appointments
and insurance will not cover this fee.
Labs, Procedures and X-Rays
Our staff will immediately notify you if any of your test
results require prompt attention. Otherwise, you may
receive a report summarizing your test results in the mail
in two to three weeks. In some cases, the doctor may
request that you wait until your next scheduled
appointment to discuss the results of your tests.
Referrals
Some medical problems may require referral to a
specialist. You should be aware of the referral policies of
your insurance plan, as some limit you to specialists
affiliated with your health plan's provider network.
Obtaining a referral through your insurance plan or a
specialist's office may be time-consuming and your
patience is appreciated. We will do our best to meet
your needs within the shortest possible time frame.
Medication Refills
Except in cases of emergency, prescription refills are
handled only during regular office hours. To ensure more
timely refills, please contact your pharmacy with the
prescription number on your medication bottle. If your
refill has expired, the pharmacy will call our office for
permission to fill your prescription. Since 24 - 48
hours are required, please call before the last day of
your supply.
For your protection, an examination may be necessary
before refilling some medications. A written prescription
is required for controlled substances.
Telephone Calls
Our medical support staff has been trained to answer
most questions. However, if they are unable to answer a
question, your chart will be reviewed and a staff
member or physician will call you back.
Forms
For each form (FMLA, APS, Disability, etc.) that we
complete and sign, the charge range from $15 (simple,
one-page form) to $25 (multi-page form or dictated
letter). Payment is due at the time the form is submitted;
please allow five to seven business days for its
completion, after which time it may be picked up during
regular office hours.
Billing
We ask that all patients sign a copy of our financial
policy. Our billing is managed by a centralized billing
office. If you have any questions regarding your bill,
please call 904.202.1032.
After-Hours Treatment
An on-call nurse and physician are available for
telephone consultation regarding urgent health conditions
after office hours, on weekends and holidays. The on-call
physician will not fill controlled substances or antibiotics.
You may contact the after-hours staff by dialing our office
number, 904.264.4405.
If hospital admission is required, our on-call doctor will
provide care for you and notify us of your admission.
Also, the on-call physician will provide care for newborns
and will notify pediatricians of births. Please follow your
insurance policy's guidelines for emergencies. If you have
a life-threatening emergency, call 911.
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