Julington Creek

1400 Bishop Estates Road
Jacksonville FL 32259
904.287.2794

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Monday through Thursday		7:30am - 7:00pm
Friday		8:00am - 5:00pm

Donald Levine, MD (Family Practice)

Carol A. Sims, P.A.-C

The Family Physician Trained and experienced in the areas of internal medicine, ear-nose-throat, pediatrics, dermatology, gynecology, orthopaedics, outpatient surgery and a comprehensive knowledge of today's health care, the family physician provides medical care and health care advocacy with a view of the "whole picture." Meet the physician Donald Levine, M.D. is a board certified in Family Physician. He earned his medical degree at University of Florida in 1994. He completed his training at St. Vincent's Medical Center. His undergraduate studies in Biology were completed at Florida State University. Dr. Levine is a native Floridian who enjoys spending time with his wife and two children. He also enjoys reading, traveling, collecting and supporting the Florida State Seminoles. He has resided in Jacksonville since 1994. He has been practicing in Fruit Cove since June 1998. Our Services We offer the following services: Sports/school physicals Immunizations Well Child visits Minor skin lesion and mole removal Preventative/GYN Exams Chronic disease management On-Site Lab for all blood draws Acute Care Although most services are covered by insurance, it is recommended that you become aware of your specific benefits. Contact your insurance customer service representative to answer any questions. New Patient Forms If you are visiting our office for the first time, please print these forms, complete them and bring them with you during your first visit. Insurance Information Privacy Notice Health Care Status and Authorization for Use of Answering Machines Medical Records Request or Release Medical History questionnaire Financial Responsibility Health Care Advance Directives   (9 pages)

Your Appointment Patients are seen by appointment, helping assure minimal wait time. Although we make every effort to stay on schedule, we ask for your understanding should emergencies and complicated visits occasionally cause delays; in these cases, our staff will keep you informed, giving you the option of re-scheduling your appointment. You can help us keep our schedule by: Informing the receptionist about the nature of your visit when you make your appointment, so the proper amount of time can be allotted Arriving 10 - 15 minutes early Bringing all of your medications or a list of your medications to your appointment Notifying the office at least 24 hours in advance if you are unable to make your appointment* *There is a $30 charge for missed appointments and insurance will not cover this fee. Labs, Procedures and X-Rays Our staff will immediately notify you if any of your test results require prompt attention. Otherwise, you may receive a report summarizing your test results in the mail in two to three weeks. In some cases, the doctor may request that you wait until your next scheduled appointment to discuss the results of your tests. Referrals Some medical problems may require referral to a specialist. You should be aware of the referral policies of your insurance plan, as some limit you to specialists affiliated with your health plan's provider network. Obtaining a referral through your insurance plan or a specialist's office may be time-consuming and your patience is appreciated. We will do our best to meet your needs within the shortest possible time frame. Medication List Click here to download your wallet-size medication card. Medication Refills Except in cases of emergency, prescription refills are handled only during regular office hours. To ensure more timely refills, please contact your pharmacy with the prescription number on your medication bottle. If your refill has expired, the pharmacy will call our office for permission to fill your prescription. Since 24 - 48 hours are required, please call before the last day of your supply. For your protection, an examination may be necessary before refilling some medications. A written prescription is required for controlled substances. Telephone Calls Our medical support staff has been trained to answer most questions. However, if they are unable to answer a question, your chart will be reviewed and a staff member or physician will call you back. Forms For each form (FMLA, APS, Disability, etc.) that we complete and sign, the charge range from $15 (simple, one-page form) to $25 (multi-page form or dictated letter). Payment is due at the time the form is submitted; please allow five to seven business days for its completion, after which time it may be picked up during regular office hours. Billing We ask that all patients sign a copy of our financial policy. If you have any questions regarding your bill, please call 904.202.1032. Emergencies After office hours, on weekends and on holidays, there will be an on-call nurse and physician available for telephone consultation regarding urgent health conditions. The on-call physician will not fill controlled substances. If the condition is an emergency, you may be instructed to go to the Emergency Center at Baptist Medical Center South, Baptist Medical Center Downtown or Wolfson Children's Hospital. If hospital admission is required, our on-call doctor will provide care for you. If you are a member of an HMO or PPO, please be certain to follow the rules of your plan for emergencies. You may contact the after-hours staff by dialing our office number, 904.287.2794.

Location We are located at the corner of State Road 13 and Bishop Estates Road, approximately one-quarter mile south of the Julington Creek Bridge. Julington Creek brochure (printer friendly)