Kingsland

130 North Gross Road
Suite 206
Kingsland GA 31548
912.882.3737

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Monday through Friday

8:00am to 5:00pm

Warren Groff, M.D. (Family Practice)

We understand that patients and their families want more than just expert medical advice from their physicians. That is why we place such strong emphasis on having good communication with all of our patients. We encourage you to discuss with us any aspect of you or your family's medical care. Good communication is essential to the patient-doctor relationship. Appointments We recognize that your time is valuable. Patients are seen by appointment. We make every effort to keep a schedule, but please understand that emergencies and complicated visits may occasionally delay a doctor. Our staff will keep you informed and give you the option of re-scheduling your appointment if that works best for you. Same day acute-care appointments are available. You can help us keep our schedule by: Medication List Click here to download your wallet-size medication card. Informing the receptionist about the nature of your visit so the proper amount of time can be set-aside for your appointment. Arriving 10-15 minutes early for your appointment. Notifying the office at least 24 hours in advance if you are unable to make your appointment. Bringing all of your medications or a list of your medications to your appointment. TELEPHONE CALLS, MEDICATION REFILLS Our medical support staff has been trained to answer most questions. If they are unable to answer a question, your medical record will be reviewed and a staff member or physician will call you back. We do not want you to run out of your medication. Please remember to call for medication refills during regular office hours. To ensure more timely refills, please call your pharmacy with the number on your prescription bottle. If your refills have expired, the pharmacy will call our office for permission to fill your prescription. Please allow 24 to 48 hours for refills. For your protection, an appointment may be necessary before refilling prescriptions for some medications including antibiotics and narcotics. LABS, PROCEDURES, AND X-RAYS Our staff will notify you as soon as possible if any of your test results require prompt attention. You will be called only if you have an abnormal lab or x-ray result. Otherwise, you may receive a report in the mail in 7-14 days summarizing your test results, depending on office policy. REFERRALS Some health conditions may require us to refer you to a specialist. You should be aware of the referral policies of your insurance plan. It may limit you to seeing only specialists that are affiliated with your health plan's provider network. Obtaining a referral through your insurance plan or a specialists' office is occasionally a time-consuming process and your patience is appreciated. We will do our best to meet your needs. EMERGENCIES A physician is available after hours and during weekends for telephone consultations about urgent health conditions. To contact our on-call physician call the office telephone number of your physician. Baptist Primary Care offers Saturday appointments for acute care services. Please call your physician's office for access. Patients with emergency conditions may be instructed to go to the emergency room at Baptist Medical Center or to the nearest emergency room if the emergency is life threatening. If hospital admission is required, our inpatient physicians will provide care for you. If you are with an HMO or PPO, please follow your policy's guidelines for emergencies. Contact Information Billing Questions 904.202.1032 Toll Free 800.835.0788 HOSPITALIZATION All patients requiring hospitalization will be admitted to Baptist Medical Center located at Downtown Jacksonville, Beaches, Nassau, South, or Wolfson Children's Hospital. BILLING All patients are requested to sign a copy of our financial policy. If you have any questions regarding your bill, please call 904.202.1032.